Terms of service
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Terms of Service
Last updated: September 2026
Welcome to KESSENCE. By accessing or purchasing from our website, you agree to the following terms and conditions.
1. Products
KESSENCE offers skincare and personal-care products. We make reasonable efforts to ensure that product descriptions, images, ingredients, and other information are accurate. However, slight variations in colour, appearance, or packaging may occur.
2. Orders
When you place an order, you agree that the information provided by you is accurate and complete.
We reserve the right to refuse, cancel, or limit an order where necessary, including in cases of incorrect pricing, product availability, suspected fraudulent activity, or other reasonable circumstances.
3. Pricing & Payments
All prices displayed on our website are in Indian Rupees (INR) unless stated otherwise.
Prices, offers, and promotions may change without prior notice. Payment must be successfully completed before an order is processed, unless another payment option is specifically offered.
4. Shipping & Delivery
We aim to process and dispatch orders within the timeframe stated on our website. Delivery times may vary depending on the destination, courier service, weather, or circumstances beyond our control.
Please refer to our Shipping Policy for further details.
5. Returns & Refunds
Returns and refunds are subject to our Return & Refund Policy. Due to the personal-care nature of our products, opened or used products may not be eligible for return.
6. Product Use
Our products are intended for their stated cosmetic or personal-care purposes. Please read the product information and usage instructions before use.
If you experience irritation or discomfort, discontinue use and seek appropriate professional advice.
7. Intellectual Property
All content on the KESSENCE website, including our brand name, logo, product images, text, graphics, and other materials, belongs to KESSENCE or its respective licensors and may not be copied, reproduced, or used without permission.
8. Website Information
We reserve the right to update, modify, or discontinue products, services, website content, or offers at any time.
9. Limitation of Liability
To the extent permitted by applicable law, KESSENCE will not be responsible for losses arising from circumstances beyond our reasonable control, including courier delays, technical issues, or interruptions to website services.
10. Governing Law
These Terms of Service shall be governed by the laws applicable in India. Any disputes shall be subject to the applicable jurisdiction of the courts in India.
11. Contact Us
If you have questions regarding these Terms of Service, please contact us through our Contact Us page.
KESSENCE
Rooted in tradition. Crafted with care.